[RSS] Air passenger complaint backlog hits new high, but agency says it's processing complaints faster
Posted: Thu Apr 25, 2024 9:43 am
Canada's transportation regulator says it has made progress on addressing compensation claims against airlines since a new complaint resolution process was introduced last fall — but incoming complaints have pushed the backlog to a new high.Source: https://www.cbc.ca/news/politics/air-pa ... 19?cmp=rss